Zurich Insurance Group
What is MyPolicy@Zurich?
It is a customised, web-based service specially designed for our policyholders. It provides online services for policyholders to access their policy details anytime.
How do I register for MyPolicy@Zurich?
I am an existing Zurich website user, but I have forgotten my password; how do I reset my password?
Why am I unable to register?
It may be due to one of several reasons:-
What information should I have in order to register successfully?
Name, new IC number, old IC number (not compulsory), Hand Phone number /Email address and Policy number.
Who is eligible to register for MyPolicy@Zurich?
The Policyholder.
I'm having trouble selecting a password. What should I do?
The password must be in alphanumeric format and at least 8 characters long. Your new password and confirmed password must be the same. Example: Wind1988, 012KIngS, 077Super, etc.
Why does my password have to contain both alphabets and numbers?
By having a combination of alphabets and numbers, you increase the security of your password and minimise the chances of someone else guessing or figuring it out. Make sure you choose a password that is easy for you to remember but difficult for others to guess!
I am an existing Zurich website user; why can't I log in?
You may have incorrectly entered your User ID or Password.
I have a question about registration. Who can I contact?
You may contact our Call Center at 1-300-888-622 or send us an email at CallCentre@zurich.com.my for assistance.